Returns & Refund

Return and Refund Policy

Last Updated: 16 September 2024

At Ammojacket, we want you to absolutely love your purchase! If something isn’t quite right, our hassle-free return policy makes it easy.

Hassle-Free Returns

30-Day Return Policy: You have 30 days from the date of delivery to initiate a return for most items.

What Can Be Returned?

  • Eligibility: Most new, unworn, unwashed, and unaltered items purchased on Ammojacket.com are eligible for return.
  • Timeframe: Initiate your return within 30 days of delivery.

How to Initiate a Return

  1. Contact Us: Reach out through our contact page.
  2. Instructions: A representative will provide you with a return address and detailed instructions.

Return Shipping

  • Cost: You are responsible for covering the return shipping cost.

  • Recommendations:
    • Return items in their original packaging to prevent damage.
    • Include a copy of your receipt or packing slip for faster processing.

Processing Time

Once we receive your return and verify that it meets our criteria, we’ll process your refund within 7 business days. Refunds will be issued to the original payment method used.

Important Notes

  • Items not in original condition, damaged (except for items damaged upon arrival), or missing parts may not be accepted.
  • This policy applies only to purchases made on Ammojacket.com.
  • We reserve the right to modify this policy at any time.

Eligibility for Refunds

  • Returns: Full refunds for eligible returned items.
  • Order Cancellations: Full refunds may be possible if you cancel your order before it ships.
  • Damaged/Defective Items: Contact us immediately for any damaged or defective items. We’ll arrange a return and issue a full refund upon verification.
  • Incorrect Items: If you receive the wrong item, please contact us right away. We’ll arrange for the return and send the correct item.
  • Pricing Errors: In rare cases, we may need to cancel your order and issue a full refund for pricing errors.

Non-Refundable Items

  • Returns initiated outside the return window.
  • Items not in original condition, damaged (except for items damaged upon arrival), or missing parts due to customer negligence.
  • Items lost or damaged during return shipment (we recommend using a trackable service with insurance).
  • Shipping costs (except for incorrect items).
  • Custom-made orders.

We hope this clarifies our return and refund policy! If you have any questions, please don’t hesitate to reach out to us. Thank you for choosing Ammojacket!

Ammojacket Ltd

Company Number: 15124007

63-66 Hatton Garden,

Fifth Floor,

Suite 23, London EC1N 8LE

United Kingdom